Location
Johannesburg, Gauteng
Full job description
About the Job:
Our client, a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Account Manager to spearhead our sales initiatives in both online and brick-and-mortar retail spaces. If you a results-driven professional with a wealth of experience in online and retail sales, possess a passion for technology and excel in team management, we invite you to join us in our mission to deliver innovative networking solutions and make a lasting impact in the industry.
Duties & Responsibilities:
Sales Strategy Development: Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence.
Team Leadership: Lead and motivate a team of sales associates, fostering a culture of success and ensuring the team consistently meets and exceeds sales goals.
Inventory Management: Oversee inventory levels in online and retail stores, ensuring optimal product availability, and strategically managing stock turnover.
Customer Service Excellence: Ensure exceptional customer service is provided across both online and physical retail environments, addressing inquiries promptly and resolving issues to enhance customer satisfaction.
Sales Performance Analysis: Monitor sales performance, analyse data and generate reports to identify trends and opportunities, contributing to informed decision-making.
Merchandising Collaboration: Collaborate closely with the merchandising team to create compelling product displays and impactful promotional campaigns that drive sales.
Regulatory Compliance: Ensure compliance with all retail and online sales regulations, including labelling and licensing requirements, to uphold legal standards.
Desired Experience & Qualification:
Proven experience in sales management, preferably in both online and retail settings with atleast 5 years of experience.
Strong leadership and team management skills
Excellent communication and interpersonal skills
Analytical mindset with proficiency in data analysis tools
Knowledge of online sales platforms and retail operations.
Qualifications:
Bachelor’s Degree: Business, Marketing or related field (preferred)
Package & Remuneration:
Competitive market-related compensation
