Details
Location: Maseru, LS
Date: 18 Apr 2024
Reference: 133160
Job Classification
Job Family
Administration, Operations and Facilities
Career Stream
Facilities
Leadership Pipeline
Manage Others
FAIS Affected
Job Purpose
To manage a mini portfolio of properties; one property or a specific facilities management function within a property in order to ensure delivery of facilities management services to the portfolio or property and the clients in support of the Group Property Services strategy and objectives.
Job Responsibilities
Monitor and control costs and budget of projects by adhering to the costing requirements as per SLA and obtaining authorisation according to internal policies and procedures.
Manage and monitor co-location project managers and contractors to ensure that services to the tenants are provided in a timeous and cost effective manner by adhering to the turnaround times and SLAs.
Ensure compliance of service providers compliance to contract costs and final delivery (snagging) by inspection and ensuring corrective action is taken where required.
Control and ensure lease payments are made timeously and in line with lease agreement by comparing with the invoice.
Prepare budgets for required projects and ensure optimal budget expenditure within defines of budget by continuously analysing and taking appropriate corrective actions. Review and arrange authorisation for co-locations budgets.
Ensure deliverables are provided through effective communication with contractors by building and maintaining strong relationships.
Understand and document client requirements through listening appropriately and writing minutes of meetings.
Ensure all tenants requirements are met and maintained by conducting site visits.
Ensure effective asset management with regards to furniture & improvements by maintaining the asset register and adhering to the CAPEX mandate control and application processing.
Ensure adherence to policies and procedures by attending the bi-monthly tenant meetings in order to give input, asuring compliance and distribute minutes to Business Banking stakeholders.
Provide feedback and appropriate resolution for tasks / deadlines not met to stakeholders by escalating identified problems to manager and appropriate business area and sharing information through informal and formal channels.
Ensure optimal premises management by monitoring and controlling of lease agreements, maintenance and installation of the buildings and equipment according to the business requirements.
Plan and perform regular preventive maintenance by scheduling and timeously servicing equipment.
Ensure that adhoc project management is in line with Nedbank policies and procedures by keeping abreast of the current South African relevant legislations.
Mitigate risk and assists BU with facilitating of the business continuity by enforcing adherence with the regulations and compliance of the Occupational Health and Safety (OHSA) and Business Continuity Plans (BCP)
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Qualification
Minimum Qualifications
Degree: Facilities Management / Property Management / Construction Engineering/Management or related field.
Essential Certifications
Certification in Project Management or Certified Facilities Manager, Business Administration would be an added advantage.
Minimum Experience Level
Three (3) years’ experience in Facilities Management/ projects environment
Added advantage; Supervisory experience.
Technical / Professional Knowledge
Administrative procedures and systems
Budgeting
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Project Management
Behavioural Competencies
Applied Learning
Communication
Collaborating
Work Standards
Managing Work
Technical/Professional Knowledge and Skills
