Job Details
Division
Telecommunications
Business Unit
T1
Minimum experience
Mid-Senior
Company primary industry
Telecommunications
Job functional area
Operations
Job Description
ROLE PURPOSE
To implement an effective maintenance system within customer facilities and ensure SLA delivery
MAIN OUTPUTS
Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
Identify maintenance risks on Client’s property and equipment towards evaluation and resolution
Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs
Ensure optimum utilization of available resources in various maintenance works
Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution
Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
Manage back to back SLA agreements with suppliers and contractors
Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
Assist in the management of technical projects and provide technical support, where applicable
Demonstrate and instill effective adherence to processes on infrastructure maintenance
Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
Manage operations within allocated budget
Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
Responsible for training, coaching, mentoring & development of technical staff
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
National Diploma / Degree or B Tech in Engineering: Civil /Electrical / Mechanical or related formal qualification
Matric (Senior Certificate)
Valid SA Driver’s License
5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
Engineering maintenance, CRM & Property Management
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
SAP knowledge
OHS Act
ISO 9001 Quality Management & Risk Management Systems
FUNDAMENTAL COMPETENCIES
Initiative/Proactivity
Basic Supervisory Skills
Customer Focus
Teamwork & Partnering
Deadline Driven & Highly Motivated
Subordinates Capacity Building
Negotiation Skills
Relationship Building
Stress Tolerant
Analytical Skills
Interactive Reasoning
Excellent Written Communication
Planning/Scheduling/Objective Setting
Excellent Oral Communication
